
Tuyển Dụng| Nhân Viên Kinh Doanh Online (TMĐT)
- posted by: namthaison123
- 96 Bình luận
MÔ TẢ CÔNG VIỆC
1. Triển khai hoạt động bán hàng trên các sàn thương mại điện tử
- Tư vấn, giới thiệu sản phẩm trên các kênh online, sàn thương mại điện tử (Facebook, Tiki, Lazada, Website, …)
- Đăng bài, đăng sản phẩm bán trên các trang thương mại điện tử (Facebook, Tiki, Lazada, Website…)
- Chăm sóc, hỗ trợ và giải đáp thắc mắc của khách hàng
- Hướng dẫn đặt hàng qua các sàn thương mại điện tử
- Triển khai các chương trình bán hàng do các trang đề xuất
2. Tiếp nhận và xử lý đơn hàng
- Tiếp nhận đơn đặt hàng (qua điện thoại, Facebook, Website, các kênh truyền thông online)
- Theo dõi tình trạng đơn hàng từ quá trình tiếp nhận, xử lý, chuyển giao đóng gói, giao hàng và thanh toán
- Phối hợp các bộ phận liên quan, hổ trợ kịp thời đảm bảo đơn hàng được xử lý nhanh và chính xác
- Tiếp nhận thông tin và giải quyết các khiếu nại của khách hàng, đổi trả sản phẩm…
3. Chăm sóc khách hàng
- Gửi thông tin, cập nhật các chương trình bán hàng, xúc tiến thương mại đến khách hàng cũ và mới
- Lưu trữ thông tin khách hàng
- Báo cáo số liệu khách hàng, doanh số và đánh giá hiệu quả hàng tháng
YÊU CẦU CÔNG VIỆC
- Cao đẳng trở lên các ngành QTKD, Marketing, thương mại điện tử, các chuyên ngành kinh tế
- Kinh nghiệm: 5 năm Ở vị trí tương đương
- Giao tiếp tốt bằng tiếng anh
- Kỹ năng tư vấn, thuyết phục
- Kỹ năng giao tiếp qua điện thoại
- Kỹ năng xử lý, giải quyết tình huống, giải quyết vấn đề
- Cẩn thận, trung thực, thái độ tốt
- Chịu được áp lực công việc.
PHÚC LỢI
- Thu nhập: Thỏa thuận + Doanh số
- Thưởng
- Chăm sóc sức khỏe định kỳ
- Bảo hiểm
- Chế độ nghỉ phép
- Đào tạo
- Du lịch
- Khác
THÔNG TIN KHÁC
Thời gian làm việc: 8:00 – 17:00 Thứ 2 đến Thứ 7 (Nghỉ theo chế độ của Công ty)
Địa điểm làm việc: Tổng Công Ty – 934D3 Đường D, KCN Cát Lái, phường Thạnh Mỹ Lợi, Tp. Thủ Đức, Tp. HCM
THÔNG TIN LIÊN HỆ
- Bộ phận Tuyển Dụng
- 0938 142 926 (Ms Trâm) / 0981 417 134 (Ms Nhung)
- tuyendung@namthaison.com.vn
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